TERMS OF USE

Welcome to Knight Arcade BD (“we,” “our,” “us”). By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions.

1. GENERAL

Knight Arcade BD is an eCommerce store based in Bangladesh that sells both digital and physical products. All products and services provided are intended for customers located within Bangladesh only. By placing an order with us, you confirm that you are located in Bangladesh and agree to these Terms of Use.

2. ORDERS & ACCEPTANCE
– All orders are subject to acceptance and availability.
– We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product availability, errors in the description or pricing, or suspected fraud.
– Once your order is confirmed, you will receive an order confirmation email.

3. PRODUCT INFORMATION
– We strive to display product information, pricing, and images accurately. However, we do not guarantee the completeness or accuracy of any product descriptions.
– Digital products will be delivered via download links or access codes, which will be provided after payment confirmation.
– Physical products will be shipped to your specified address within Bangladesh.

4. PAYMENT
– Payment must be made in full before the order is processed.
– We accept payment methods as displayed on our website.
– Prices are in Bangladeshi Taka (BDT) and may be subject to change without prior notice.

5. SHIPPING & DELIVERY
– Physical products will be shipped only within Bangladesh.
– Delivery times may vary depending on your location and product availability.
– We are not responsible for delays caused by the shipping service or factors beyond our control.

6. DIGITAL PRODUCTS
– Digital products are non-refundable once the download link or access code has been provided.
– You agree not to share, reproduce, or distribute any digital products purchased from us.

7. RETURNS & REFUNDS
– Physical products may be eligible for return or exchange as per our Return Policy (please refer to the Return Policy on our website).
– Digital products are generally non-refundable.
– To request a return or refund, contact us within the timeframe specified in our Return Policy.

8. USER ACCOUNT
– You may need to create an account to place an order.
– You are responsible for maintaining the confidentiality of your account information.
– You agree to notify us immediately of any unauthorized use of your account.

9. INTELLECTUAL PROPERTY
– All content on the Knight Arcade BD website, including images, logos, text, and designs, is our intellectual property and protected by law.
– You may not use or reproduce any content without our express written permission.

10. LIMITATION OF LIABILITY
– To the maximum extent permitted by law, Knight Arcade BD will not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services.
– We do not guarantee uninterrupted access to our website or services.

11. GOVERNING LAW
– These Terms of Use shall be governed by and construed in accordance with the laws of Bangladesh.
– Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

12. CHANGES TO TERMS
– We reserve the right to update or modify these Terms of Use at any time without prior notice.
– Your continued use of our website and services after changes constitutes your acceptance of the updated terms.

13. CONTACT US
If you have any questions or concerns regarding these Terms of Use, please contact us at:

Knight Arcade BD
[Insert Contact Email]
[Insert Contact Phone Number]
Bangladesh

Thank you for shopping with Knight Arcade BD!

Mejortila, Sylhet – 3100, Bangladesh

Last updated: 02 September 2025